Terms & Conditions of Sale

These terms apply when you buy Tales of the Two Monks from this website (www.slowpaulpublishing.co.uk). Please read them before you order. By placing an order you agree to them. They do not affect your statutory rights as a consumer.

1. About us

This website is run by Paul Schwer, a sole trader trading as Slow Paul Publishing (“we”, “us”, “our”).

We are not a limited company and are not registered for VAT, so no company registration or VAT number applies.

2. Ordering and the contract

1. How to order. Press Buy Now on our website. You are taken to a secure checkout page hosted by our payment provider, Stripe, where you choose the quantity (up to 4 books), the delivery service and whether you would like a signed copy, enter your delivery address and pay. There is no shopping cart on our website.
2. Order acknowledgement. After payment you will receive an automated email receipt from Stripe. This acknowledges your order; it does not yet mean we have accepted it.
3. Contract. The contract between you and Paul Schwer t/a Slow Paul Publishing is formed when we dispatch your book and email you to confirm dispatch.
4. If we can't fulfil your order. We may cancel your order before dispatch and refund you in full if there is an obvious pricing error, the book is out of stock, or we cannot deliver to the address given. We will email you to explain.

3. Prices and payment

• All prices are in pounds sterling (GBP). We are not VAT registered, so VAT is not charged.
• The book costs £8.99. Delivery charges are shown on our website before you order and on the checkout page (see section 4).
• We accept all major credit and debit cards, Apple Pay, Google Pay and Amazon Pay. Payments are processed securely by Stripe; we never see or store your full card details.

4. Delivery

• Orders are dispatched within 2 working days (excluding weekends and UK bank holidays).
• We will deliver within 30 days of your order unless we agree otherwise with you.
• Tracking is not offered. We will email you to confirm dispatch.
• If the delivery service you choose does not cover the number of books ordered, we will contact you by email before dispatch.
• International delivery is available by arrangement: please contact us before ordering. You are responsible for any customs duties or import taxes in your country.
• Full details are on our Delivery & Returns page.

5. Risk and ownership

The book is our responsibility until it is delivered to you, or to a person you have nominated to receive it. Responsibility does not pass to you when we hand it to Royal Mail, so if it is lost or damaged in the post, we will replace it or refund you. Ownership passes to you once we have received payment in full.

6. Signed and personalised copies

• Signed copies (chosen with the “Signed copy?” option at checkout) carry the normal 14-day right to cancel described in section 7.
• Personalised copies — those with a dedication or message written at your request, arranged with us through our contact form before you order — are made to your specification. Under regulation 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 they cannot be cancelled or returned unless faulty. We will remind you of this when we arrange the dedication.

7. Your right to cancel

1. You may cancel your order for any reason within 14 days of the day you (or someone you nominate) receive the book.
2. To cancel, email hello@slowpaulpublishing.co.uk with your name and order details, saying that you wish to cancel.
3. Please post the book back to us within 14 days of telling us you are cancelling, to the return address on our Delivery & Returns page.
4. Return postage: we will reimburse your return postage up to £3.50 (the 1st Class rate) on receipt of proof of postage.
5. Refunds: we will refund the price of the book and the original standard delivery charge within 14 days of receiving the book back (or your proof of return, if sooner), using your original payment method.
6. Condition: you may handle the book as you would in a bookshop. If it is returned damaged by handling beyond that (for example a creased spine, or folded, torn or marked pages), we may reduce your refund to reflect the loss in value.

8. Faulty or damaged books

Under the Consumer Rights Act 2015, the book must be as described and of satisfactory quality. If your book arrives damaged, misprinted or faulty, or is not the book you ordered, please email us with your order details and, if possible, a photo. We will send a replacement or give you a full refund, and we will pay the full cost of returning the book to us. This is in addition to your right to cancel.

9. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded under UK law. We are not responsible for losses that were not foreseeable, or for business losses: the book is sold for private use.

10. Governing law

These terms are governed by the law of England and Wales. You may bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts of the country where you live, under its law.

11. Contact and complaints

If you have a question or complaint, please email hello@slowpaulpublishing.co.uk or use our contact form. We aim to reply within 2 working days.